Who We’ve Helped

“Incredibly professional, first class product, service second to none!”

Mark Moseley, Managing Director

“Incredibly professional, first class product, service second to none!”

Mark Moseley, Managing Director

“From the initial point of contact with you, to the aftercare provided by your excellent engineers it has been a painless exercise. I would certainly recommend both the NEC system and TIC as a company to anyone thinking of installing a new telephone system.”

Stuart Shelton, Assistant Head Teacher

“The expectations we had on the technology to satisfy our business needs were absolutely met by TIC. Their installation was conducted with the minimum of disruption and on schedule. Moreover, they are focussed on our issues and respond to our needs very professionally and within deadline.”

Colin Sweeney, Director

“TICs pre-sales technical consultant was most informative and knowledgeable of the needs of a modern-day GP practice, and was very helpful in helping us to make a decision about which phone system would be right for us.

The pre-installation survey went extremely well and the engineers were excellent. They walked us through the change process and guided us through the programming options available to us.

The 3 days of switch over went just as planned and your engineers worked in ‘the background’ and without issue. It was as if they were an extended part of the team.

TIC has been extremely responsive to our needs and there have been only a few minor hitches that have been dealt with quickly and without fuss.

I would like to thank you and the team for your hard work and effort.

I would have no hesitation in recommending you to any other GP practices if they are considering switching their phone systems.”

Paul Meredith, Practice Manager

“TIC supplied Barnshaws with telephone hardware which dramatically improved our internal and inter company communications. The first stage of the roll out was in 2003.”

“They were also able to reduce our telecoms spend by 50% and provided us with the right information about the right telecom services for our business. Having seven divisions within our group, their level of customer support is fantastic, providing each site with a personal service which means that when we do have an issue we always speak to someone who we know and knows us too.”

Craig Barnshaw, Managing Director

“It has been a pleasure working with TIC having shown great professionalism and efficiency on the install of our systems, they have demonstrated an outstanding level of support and aftercare service.”

Martin Smith, Systems Manager

“We really appreciated all the training, It was done at a range of levels which is ideal for us as we have some staff who need lots of knowledge of the system and others who just needed a light touch. They were also keen to make it clear that it wasn’t a once only offer. They’re fine to advise us over the phone whenever something crops up.”

Katherine Hewett, Operations Manager

“We moved from BT to TIC 3 years ago and we have been delighted with the service and support we have received during this period.

We are renewing the contract and have no hesitation in recommending TIC to other schools that are looking for a  provider for their telecom services”

Tony McNeill, Bursar

“Over the last 12 months TIC have upgraded all of our telephone systems and we are on first name terms with the very professional individuals that have made the transition a seamless exercise. But most importantly, at each stage we have had that valuable follow-up call to make sure everything has been done to our satisfaction – priceless customer service.”

Caroline Eaton, Partner

“When trying to source a new telephone system for our Hotel, TIC came in on time and more importantly on budget, we were so impressed with the way that TIC administered the installation. The personal Account Management team handle all our telephone calls as well, which makes a further significant saving in both time and money.”

“We have been loyal customers of TIC since February 2004.”

“Our sister company in London also had the same telecommunications solution applied at their site.

“We have already recommended the company to colleagues at other venues who have since come on board with TIC.”

Stephen Kimbell, General Manager

“TIC supplied our latest Mitel telephone system; they were patient, professional and informative all throughout the process. We are very pleased with the system and the continuing support provided.”

Tracy James, Director

“We have been impressed by the excellent customer service provided by TIC. Their staff are friendly and professional, and all problems are dealt with effectively and speedily. As a major tourist attraction we demand high levels of service that TIC have met. We would definitely recommend TIC to their potential customers.”

Debi Thomas, Museum Administrator