Support

At TIC we realise that the reliability of your phone system is critical for the operation of your business.

We believe that our job continues long after our clients’ systems have been installed. To keep systems running smoothly and functioning at optimum level, we provide a high quality support service.

By investing in a support agreement, you can avoid any excessive bills and budget your annual telecommunication support costs. In the event of a system failure you have the reassurance of a highly trained support technician attending to your fault within the SLA (Service Level Agreement).

We can also advise you on what supporting technologies such as call recording, call management and computer telephony integration can be added to your current system.