Support Suite

TIC’s Support Suite allows customers to view answers to frequently asked questions, ask new questions and download feature guides.
You can even participate in a live chat with a member of the customer service and account management team.


Online Billing

TIC provide online billing to all of our network services customers. Calls are logged on the portal within 72 hours of being made and there are a number of graphs that can be viewed showing statistics about the calls your organisation has made.

View Bills

Perform NT

Perform NT is a network based service that allows you to generate call reports from an exchange perspective. This means it can log events that other call reporting solutions can’t – such as how many times your customers heard an engaged tone.